We understand that you may still have questions about renting a horse truck. Your question might already be answered in our frequently asked questions.

What is the deposit and deductible for renting a Parados?

The deposit is €500 and also serves as your deductible. The deductible is €500 per damage incident. If any of the drivers are under 24 years of age, the renter is required to pay double the deductible amount.

Can I leave my own car during the rental period?

Yes, during the rental period, you can safely leave your own car behind our secured gate.

What should I do if I cause damage?

Refer to the information card in the glove compartment of the rental Parados and follow the steps outlined. Each Parados contains a paper damage form in the glove compartment, or you can simply scan the QR code to fill out a digital form. This must be submitted to us within 48 hours of the incident.

Am I allowed to travel abroad with the rental vehicle?

Yes, you are allowed to travel abroad with the vehicle. However, you are required to inform us in advance about which countries you will be traveling to. Any toll fees or related expenses are at your own expense.

Which documents do I need to bring for the rental?

When picking up the rental car, all drivers must present a valid driver’s license and a valid form of identification (ID card or passport).

I want to cancel — how does that work?

If you need to cancel your reservation, please get in touch with the rental location by phone or email.

The following conditions will apply:

  • Up to 48 hours before the reservation time: 50% of the total rental amount

  • Within 24 hours of the reservation time: 100% of the total rental amount

No-show (vehicle not picked up): the renter will be charged the full rental amount

Can I pay in cash as well?

No, unfortunately not. We only accept card payments (our terminal also works for credit cards).

I am a business owner, can I reclaim VAT when renting a vehicle?

The rental prices on our website include VAT. If the vehicle is rented under a business name, you can of course reclaim the VAT. When making a reservation, it is essential that the business name, VAT number, and other invoice details are provided clearly so that the reservation can be processed correctly.

Is your question not listed?

Feel free to contact us at 4rent@roelofsen.eu